ou77 Privacy Policy
At ou77, your personal information is protected with SSL encryption and is never sold to third parties. This policy openly explains how we handle your data.
ou77 is a trusted online casino and football betting platform in Myanmar. We are committed to protecting players' personal information seriously. This Privacy Policy clearly explains how ou77 collects your data, for what purposes it is used, how it is protected, and what rights you have.
This policy applies to the ou77 website (ou77.today) and all related services. As long as you continue using any ou77 service, you are considered to have agreed to the terms of this policy.
When you open an account and use services on ou77, we collect personal information in the following categories.
a) Registration Information
- Full name
- Date of birth (for age verification)
- Mobile phone number
- Email address
- Username and password
b) Financial Information
- Payment methods (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer)
- Deposit and withdrawal records
- Payment verification details
c) Technical Data
- IP address and browser information
- Device type and operating system
- Platform access time records (log files)
- Data collected from cookies and similar tracking tools
d) Gaming records
- Games played, duration, and gameplay decisions
- Bonus and promotion approval records
- Responsible gambling restriction request records
ou77 collects personal information through the following methods—
- Direct submission — Collected from forms you fill in yourself when creating an account.
- Automatic collection — When you visit the website, technical data from cookies and log files is recorded automatically.
- From third-party services — Payment processors may share payment verification data; please note that their own policies apply.
- Account verification (KYC) — For certain transaction amounts or legal requirements, identity documents such as a national ID may be requested.
Personal information collected by ou77 is used only for the following purposes—
Account and service management
We need your data to open, verify, and manage your account. It is also used to process deposits and withdrawals and to ensure bonuses are issued correctly.
Customer service improvement
Records are handled to resolve your issues quickly through 24/7 Myanmar-language Live Chat and email support.
Security and fraud prevention
IP records and gameplay pattern data are reviewed to detect and prevent unauthorized access, financial fraud, and unauthorized account use.
Meeting legal requirements
Certain data may be retained to comply with financial laws (AML — Anti-Money Laundering) and regulatory requests.
Analytics for platform improvement
Aggregate data (combined, with no personal details) is analyzed to keep the service running smoothly and to understand what players need.
ou77 never sells or rents your personal information to third parties. Data may be shared only in the limited circumstances below—
- Payment processors — Only the necessary data (amount, reference data) is shared to process payments via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers; they are considered our vetted partners, not data vendors.
- Legal obligations — Data may be disclosed to the extent required by law in response to requests from authorized authorities under judicial financial crime investigations, such as the FIU.
- Platform succession — In the event of an ou77 business merger or acquisition, personal information may be transferred along with this policy in effect; you will be notified in advance if this occurs.
The ou77 website uses cookies to provide a better player experience and to ensure the website functions correctly.
Cookie types
- Essential cookies — Required to maintain your logged-in session and keep the website functioning; the website cannot work without these cookies.
- Functional cookies — Records of personal preferences such as language selection and regional settings.
- Analytics cookies — Collect aggregate data to understand website performance — no personally identifiable information is included.
You can restrict cookies through your browser settings; however, if you turn them off, some features of the website may not work properly.
ou77 applies operational and technical security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction—
- All data transfers are protected with SSL/TLS encryption
- Servers are protected by strict firewalls and undergo regular security audits
- Staff access to data is granted only as needed (least-privilege principle)
- User passwords are stored in hashed form, so even staff cannot view them
- An intrusion prevention system is in place to immediately block any access identified as suspicious
- Server data is backed up regularly and stored in an encrypted offsite location
ou77 does not retain data longer than necessary. The following principles are considered first when determining retention periods—
- Account activity data — Retained for as long as the account exists. After the account is closed, data may be kept until the legally required retention period (under financial regulations) has been met.
- Financial records — Payment records may be retained for the relevant period to meet Anti-Money Laundering (AML) legal requirements.
- Log files — Kept for a short period for security review purposes and deleted on a regular schedule.
- Marketing data — Deleted immediately upon your objection.
Under the ou77 privacy policy, each customer has the following rights—
Right to Access
You have the right to request and view what data ou77 holds about you.
Right to Rectification
If your profile data is incorrect, you can request that it be corrected.
Right to Erasure
You can request deletion of your personal data when legal retention is no longer required (after excluding data that must be retained by law, such as AML financial records).
Right to Object
You have the right to object to marketing communications and personalised ads being sent to you; you can notify us by email.
Right to Data Portability
You can request that your data be provided to you in a readable format.
The ou77 platform is intended for users aged 21 and above only and does not knowingly collect or store data from anyone under that age. If you notice that a child has gained access to the ou77 website, please notify us immediately at [email protected] and we will delete their data right away.
ou77 may update this policy in line with service improvements, legal requirements, or technical changes. When that happens, the updated date (last revised date) on this page will be refreshed. For significant changes, players may be notified by email or a site-wide notice. Continued use of the platform after changes take effect will be considered acceptance of the revised policy.
Contact Us
If you have any questions about this policy or wish to make a data request, please reach our 24/7 support team—